How to: Add Another User's Mailbox

Many users in the department share information with others. Generally, this includes a contact list, calender, inbox/ outbox, etc. All of these items are shared from Microsoft Outlook, but one of the most common questions received is "how do I add (name here) inbox to my exchange account?" The procedure is surprisingly simple!

Note: In order for this procedure to work, the user you wish to view data from must have given you permission in his/ her outlook!

1. Goto Start Menu> Settings> Control Panel> Mail
2. Click on 'E-Mail Accounts...'
3. Click on 'View or change existing e-mail accounts'. Then click "Next >"
4. This screen should appear as it does above, however instead of my name, you should see your name where it says mailbox. If this is true, then click on 'Change...'
   
   
5. Once again, instead of my name your name should be visible, click on the 'More Settings...' button
6. The following dialouge box will appear, click on 'Advanced' on the top tabs.
7. Click on the 'Add' button
   
8. Type in the name (first, last) or a partial name then press okay. The box should automatically fill with the user's name. If it does, press 'OK'
9. Then (view image at step #7), Press 'OK'
10. The screen should then appear as the image in step #5. Press "Next >"
11. The screen should then appear as the image in step #4. Press "Finish"
12. Open outlook, the users Mailbox should be in the treeview!